We want to express our gratitude to you and the entire team at PICO Builds for the prompt and professional way you handled our request for a quote and completed our project. Thank you very much, we so appreciate your efforts.
When you arrived at our home to see the scope of the project you shared insights and communicated clearly about the work your team would perform if we decided to have PICO Builds do the job. It was refreshing to us because there are so many contractors who don’t have the communication skills, or the professional demeanor to share ideas, and concepts with common folk. It was equally refreshing when we received the detailed quote.
Like you, Erin was prompt about getting back to us when we had inquiries, whether by email or phone, and she always seemed to speak with a smile when we needed clarification about something. It would be difficult to use all the superlatives we associate with Daniel without it sounding like he may have paid us to say so. He has an excellent work ethic, he was solution oriented when issues arose, and the way he communicated the commitment of PICO Builds to our project created a real sense of comfort in us. We could go on and on about how pleasurable it was to work with him.
We understand that PICO Builds probably treats all of your customers the way you treated us; consistent with the elevated Standard Operating Procedures you have. And even though we’re probably wrong about this, we honestly believe the entire team at Pico Builds gave us a “special customer” status. We will be contacting you when we prepare for our next project.